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Zhengzhou, the quality of motor activities of customer service vehicle in the performance summary - Zhengzhou, motor vehicles, auto repair - Auto Repair

To respond positively to China Vehicle Maintenance Association "in the nation" Quality Auto Service Services Month "activities" to order, the city of Zhengzhou, in combination with the motor vehicle repair trade association maintenance industry conditions, sub-propaganda phase, implementation phase, evaluation phase, in urban areas carried out "in the quality of maintenance service vehicle "activities, and achieved good social benefits. Now summary of activities reported as follows:

1, plans unified consciousness study
Request the "quality of service in vehicle maintenance" activities carried out without problems, the association has set up leading groups for the development of program activities, issued to all member units for the launch of "quality of service in vehicle maintenance" activities " Communication (Zheng Maintenance Association (2010) 001) of files, and March 2, 2010 organizational meeting of all members of Congress moved full, active member of the General Assembly requested the sign keeping the initiative of the Association of content-centric commitment of quality books, in effect strict compliance with its commitments regarding the content and the production of panels, to create an atmosphere of propaganda and slogans. Mobilizing businesses meet backbone maintenance take the lead in signing the "maintenance of quality service months' written proposal to guarantee" quality of services auto repair "without problems.

Second, the widely publicized launch in-depth interaction by phone, messenger Text platform, media advertising, etc will be introduced in a variety of business activities in the dissemination of information to provide quality services to our customers who have private vehicle users in the event of the month, enjoy specials. At the same time, the maintenance business at attractive locations to promote "the car maintenance service quality "as the subject of flags, slogans, such as management quality specifications to the public credit services; To find the quality of integrity, honesty developing transparent consumption, ease of car repair honest service. These practices do "service" the impact of further expansion, in order to regulate business conduct to improve the image of the industry and implement the Bank played an important role in regulation.

Three organizations are in place, close cooperation
This event and won the cooperation and support member, the depth members in active mobilization units, the demand for each employee in the ideological content of this event and the initiatives have a full understanding and care, according to the Motor Vehicle Repair Association of China, unified system of practical action with a high-enthusiasm in activities for improve the maintenance of quality and service in our city as a starting point and improve the integrity of the order of business, the city started from the repair industry car to carry out "quality of service in maintaining the vehicle," the boom.

4, rich in content, the relief effect
Order to test the quality of services, vehicle maintenance activities on the outcome of the association during the event set a hotline 24 hours complaints about the quality of service, active in more than 60 sign up with the Association for the customer discount or free trials of over 1800 vehicles 194 to provide rescue services, vehicle maintenance and replacement "3 Filter" Working hours of motor oil for free or discount rates 752 Free Car Wash 2660, public service site user 45 of the city of free 24-hour rescue of 25 onwards to provide technical advice and 220 questionnaires distributed 200 copies of customer satisfaction, the fastest production activities Billboard 100, 420 advertising posters, the entire assembly Vehicle three packages ranging review of 20 cases a month, some units also plans to service some of the measures of long-term implementation.

5, sum up experience, recognition of advanced
Seriously sum "month quality service" experience, early recognition of "The months a quality service "activities emerged in the advanced unit and the facts, is the promotion of the month" quality service "deep, improve quality maintenance of vehicles and level of service, courtesy, effective way to build a harmonious society. We will review and congratulate the General Assembly convened in time, to promote recognition of a better unit.

This city is the "quality of vehicle maintenance service" activities, management department of commerce, trade associations actively organized, planned program of activities, businesses in general auto repair to consumers cars with rich content services, we believe that the orientation of our scientific concept of development, conscience implement the "five construction of a tree, "agree, is obliged to promote vehicle maintenance industry in the city, a healthy, orderly and quick.

Have you repaired cars Euro / maintenance for independent garages?

I want to ask u guys owning euro cars such as BMW, Mercedes Benz Maserati, Porsche. Do you have their cars repaired / maintained by independent garages? or rather have it checked by your own business? Or is it OK for you to go for independent garages while providing quality services and more money affordable? " Thanks guys!

Just sure who he is working on a specialist. Whether you are a specialist store or an independent distributor of truth does not matter as long as someone who understands that working in them.

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